Privacy Policy & SMS Terms & Conditions
Table of Contents
Privacy Policy
Effective Date: April 14, 2026
1. Introduction
REACH Public Schools (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our organization, including through our website, enrollment processes, communications, and text messaging (SMS/MMS) programs.
By providing your information or opting into our communications, you agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not provide your personal information to us.
2. Personal Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
Name, address, email address, and phone number (including mobile number for SMS communications)
Date of birth and student/enrollment identification information
Academic records, transcripts, and educational history
Communications and correspondence you send to us
2.2 Information Collected Automatically
IP address, browser type, device identifiers, and operating system
Website usage data, pages visited, and time spent on our site
Cookies and similar tracking technologies (see our Cookie Policy for details)
2.3 SMS/Text Messaging Information
When you opt in to receive text messages from us, we collect your mobile phone number and your consent to receive SMS/MMS communications. We may also collect records of the messages sent and received. Consent to receive SMS communications is entirely voluntary.
3. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
To process enrollment applications and manage student records
To communicate with you about your enrollment, program updates, deadlines, and important notices via phone, email, or text message (SMS/MMS)
To send appointment reminders, event notifications, and informational alerts via SMS/MMS where you have provided consent
To respond to your inquiries and provide customer service
To comply with applicable federal, state, and local laws and regulations
To improve our programs, services, and website functionality
To protect the safety and security of our students, staff, and organization
4. SMS/Text Messaging Communications
REACH Public Schools may send text messages (SMS/MMS) to mobile numbers provided by students, parents, or other contacts who have opted in to receive such communications. Message frequency may vary. Message and data rates may apply.
IMPORTANT NOTICE REGARDING SMS CONSENT
SMS consent and phone numbers collected for the purpose of SMS communications are not shared with third parties or affiliates for their own marketing purposes. Your consent to receive text messages from REACH Public Schools applies solely to our organization’s communications and is not transferred to any other entity.
4.1 How to Opt Out
You may opt out of receiving SMS/MMS messages from us at any time by replying STOP to any text message you receive from us. After opting out, you will receive a final confirmation message. For help, reply HELP or contact us directly at the information provided in Section 10 below.
5. Who We Share Your Personal Information With
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our organization, such as technology platforms (including our SMS messaging provider, RingCentral), payment processors, and student information system vendors. These providers are contractually obligated to use your information only to perform services on our behalf and to maintain appropriate confidentiality.
5.2 Legal Requirements
We may disclose personal information when required to do so by law, court order, or governmental authority, or when we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal process.
5.3 Educational Partners
In limited circumstances, we may share information with accrediting bodies, government agencies overseeing educational programs, or educational partners as required for program administration and compliance.
5.4 SMS Consent — Not Shared with Third Parties
SMS consent is not shared with third parties. Your agreement to receive text messages from REACH Public Schools will not be sold, transferred, or disclosed to any outside company or affiliate for their marketing or solicitation purposes.
6. Data Security and Retention
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide services, to comply with legal obligations, and to resolve disputes. When personal information is no longer needed, we take reasonable steps to securely destroy or de-identify it.
7. Your Rights and Choices
Depending on applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal retention requirements
Opt out of SMS/text messaging communications at any time by replying STOP
Withdraw consent for data processing where consent is the legal basis
To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
8. Children’s Privacy
Our services are not directed to children under the age of 13 without appropriate parental consent as required by applicable law. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the effective date at the top of this policy and, where appropriate, notify you by email or by posting a notice on our website. We encourage you to review this policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
REACH Public Schools
Email: info@reachpublicschools.org
Phone: (912) 527-8640
Mailing Address: 325 West Montgomery Cross Road, Savannah, GA 31406
Website: www.reachpublicschools.org/privacy-policy
This privacy policy was last reviewed and updated on April 14, 2026.
SMS Terms & Conditions
Effective Date: April 14, 2026
AT A GLANCE — KEY SMS TERMS
Program — REACH Public Schools SMS Notifications
Message Frequency — Messaging frequency may vary.
Rates — Message and data rates may apply.
Opt Out — To opt out at any time, text STOP.
Help — For assistance, text HELP or visit our website at www.reachpublicschools.org.
1. Agreement to SMS Terms
By opting in to receive SMS/MMS messages from REACH Public Schools (“we,” “our,” or “us”) — whether through a web form, enrollment process, verbal consent, or any other medium — you agree to these SMS Terms & Conditions (“SMS Terms”). If you do not agree to these SMS Terms, please do not opt in to or continue to receive SMS communications from us.
These SMS Terms are incorporated into and subject to our Privacy Policy, which is available at www.reachpublicschools.org/privacy-policy.
2. Types of Messages You May Receive
By opting in, you may receive SMS/MMS messages related to K–12 education services and organizational communications, including but not limited to:
Enrollment reminders and application status updates
Appointment reminders (e.g., orientation sessions, advising appointments, financial aid meetings)
Important deadlines and registration alerts
Event notifications and school announcements
Account notifications and updates related to your student or contact record
Program information and educational updates
Emergency or safety alerts
Responses to inquiries you have sent to our staff
3. How to Opt In
You may opt in to receive SMS messages from us by providing your mobile phone number and express written consent through an enrollment form, web form, or other opt-in mechanism provided by REACH Public Schools. By submitting your mobile number and consenting to receive SMS communications, you confirm that you are the account holder or have the account holder’s permission to use the mobile number provided.
4. How to Opt Out
You may opt out of receiving SMS messages from us at any time. To opt out, simply reply STOP to any SMS message you receive from us. After we receive your opt-out request, you will receive one final confirmation message, and no further messages will be sent to your number.
You may also opt out by contacting us directly at the contact information listed in Section 9 of this document. Please allow up to 10 business days for your opt-out request to be processed.
5. Message Frequency & Rates
Messaging frequency may vary depending on your enrollment status, upcoming deadlines, events, and the nature of your relationship with our organization. You may receive several messages per month or more during active enrollment periods.
Message and data rates may apply based on your wireless carrier plan. REACH Public Schools is not responsible for any charges imposed by your carrier. Please consult your mobile carrier for details on applicable rates.
6. Help & Support
For assistance with our SMS program, you may:
Reply HELP to any SMS message to receive assistance information
Visit our website at www.reachpublicschools.org
Contact us directly using the contact information in Section 9 below
7. Privacy & Data
Your privacy is important to us. The personal information you provide when opting in to our SMS program, including your mobile phone number, is used solely to deliver the communications described in Section 2.
SMS consent is not shared with third parties or affiliates for their marketing purposes. Your agreement to receive text messages from REACH Public Schools will not be sold, transferred, or disclosed to any outside company for solicitation purposes.
For full details on how we collect, use, and protect your personal information, please review our Privacy Policy at www.reachpublicschools.org/privacy-policy.
8. Disclaimers & Limitations
REACH Public Schools is not liable for:
Delays or failures in receiving SMS messages due to carrier network issues or technical failures beyond our control
Wireless carrier charges incurred as a result of receiving our SMS messages
Any third-party actions or omissions that affect the delivery of SMS messages
9. Contact Us
If you have questions about these SMS Terms, please contact us:
REACH Public Schools
Email: info@reachpublicschools.org
Phone: (912) 527-8640
Mailing Address: 325 West Montgomery Cross Road, Savannah, GA 31406
Website: www.reachpublicschools.org
10. Governing Law & Modifications
These SMS Terms are governed by the laws of the state in which REACH Public Schools operates, without regard to conflict of law principles. We reserve the right to modify these SMS Terms at any time. Changes will be effective upon posting the updated terms to our website. Your continued receipt of SMS messages after changes are posted constitutes your acceptance of the revised terms.
STANDARD SMS DISCLOSURE
SMS Terms of Service: By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from REACH Public Schools. This includes SMS messages for K–12 education. Messaging frequency may vary. Message and data rates may apply. See privacy policy and SMS Terms at www.reachpublicschools.org/privacy-policy. Text HELP for help. Reply STOP to any message to opt out.
This document was last reviewed and updated on April 14, 2026.